To talk to a person at Expedia, you have several options for contacting their customer service. One option is to call their customer service hotline at 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person). The average hold time is 15 minutes, and customer service is available 24/7. The best time to call is around 9:30 am. Issues commonly addressed by the customer service center include finding an itinerary, canceling a booking, disputing a charge, making a booking, and changing a booking.
- Customer service hotline: 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person)
- 24/7 availability
- Average hold time of 15 minutes
- Common issues addressed include finding itineraries, canceling bookings, disputing charges, making and changing bookings
Expedia Customer Service Hotline
When you need to speak to a person at Expedia, the best way to contact their customer service is by calling their hotline at 1-888-659-0878 (OTA). This is the main phone number to reach Expedia, ensuring that you can get in touch with a real person who can assist you with your inquiry.
The hotline provides a real-time current wait time for better time management, as well as tools for bypassing long phone lines and quickly connecting you to an agent. The customer service call center is open 24/7, ensuring that you can seek assistance at any time of the day or night.
Based on customer reports, the average hold time when calling the Expedia hotline is around 15 minutes. While waiting, you can take advantage of this time to gather any necessary information or documents related to your inquiry, allowing for a more efficient conversation with the customer service representative.
If you encounter any issues or have inquiries regarding your Expedia booking, don’t hesitate to reach out to their customer service hotline. It is a reliable and proven way to get the assistance you need from a knowledgeable professional who can guide you through your travel experience.
Expedia customer support options
When it comes to getting support from Expedia, you have multiple options to choose from. In addition to their customer service hotline, Expedia provides other avenues for assistance. Whether you prefer email, live chat, or accessing their contact us page, Expedia has you covered.
Email Support
If you want to reach out to Expedia via email, you can do so by sending a message to support@expedia.com. This allows you to explain your query or concern in detail and receive a written response from their dedicated support team. Just make sure to provide all the necessary information to help them better assist you with your travel bookings.
Live Chat
For real-time assistance, Expedia offers a convenient live chat feature on their website. Simply visit their site and look for the live chat option, usually located in the lower corner of the screen. Clicking on it will open a chat window where you can type your questions or concerns and chat with a representative in real-time. This allows for quick and efficient problem-solving during your travel planning process.
Contact Us Page
Expedia’s website also hosts a contact us page where you can find additional contact information and resources. This page provides a comprehensive overview of the various ways to reach Expedia’s customer support team. You can access this page by visiting their website and navigating to the “Contact Us” section. Here, you’ll have access to phone numbers, emails, and other useful contact information.
With these customer support options, you can easily connect with Expedia and get the assistance you need. Whether you prefer sending an email, engaging in live chat, or browsing their contact us page, Expedia ensures that help is just a few clicks away. Choose the method that suits your preferences and start resolving your travel-related queries today.
Expedia’s Approach to Customer Service
At Expedia, we are committed to providing exceptional customer service to address all your travel inquiries and issues. Our dedicated support team is here to assist you every step of the way, ensuring a smooth and enjoyable travel experience.
When you have questions or need assistance, our comprehensive help center is a valuable resource. It is filled with frequently asked questions, detailed travel guides, and other useful information to help you navigate through any challenges you may encounter. We want to empower you with the knowledge and tools to make informed decisions and have a hassle-free trip.
Personalized Support
We understand that each customer is unique, and their needs may differ. That’s why we offer personalized support through multiple channels to ensure convenience and accessibility. Whether you prefer speaking to a customer service representative, engaging in a live chat, or finding answers on our help center, we have you covered.
Responsive and Reliable
Our support team is highly responsive and committed to resolving your inquiries promptly. We value your time and strive to minimize any wait times you may experience. With Expedia, you can expect reliable and efficient customer service to address any concerns that may arise during your travel journey.
Contact us at Expedia and experience outstanding customer support for all your travel needs. We are here to assist you every step of the way.
Expedia Phone Numbers and Emails
If you need to get in touch with Expedia for any reason, aside from their customer service hotline, they offer additional phone numbers and email addresses for your convenience.
Expedia Contact Numbers
When calling from within the United States, you can reach Expedia’s toll-free number at (866) 310-5768. If you’re calling from abroad, they have specific customer service numbers available as well. These contact numbers ensure that you can easily connect with Expedia, no matter your location.
Expedia Email Addresses
Expedia provides different email addresses for various purposes, catering to different needs. Here are some of the email addresses you can use:
- Accessibility: accessibility@expedia.com
- Customer Service: customerservice@expedia.com
- Disclosure of Web Vulnerabilities: responsible.disclosure@expedia.com
- Investor Relations: investorrelations@expedia.com
By utilizing these contact options, you can easily get in touch with Expedia regarding your travel bookings, accessibility concerns, general inquiries, or investment-related matters.
Don’t hesitate to use these phone numbers and emails to reach out to Expedia. Their dedicated support team is ready to assist you with any questions or issues you may have.
Expedia Responsiveness Rating
Expedia, as an online travel agency, receives a mixed rating in terms of responsiveness to customer feedback and inquiries. While they do respond to customer feedback and engage with third parties, there have been instances where direct customer feedback is rerouted to an assistant or executive customer service department.
At Expedia, actively seeking customer feedback is not a priority, but they do not shy away from it either. They have systems in place to handle customer inquiries and address concerns, although their responsiveness may not always be the highest among online travel agencies.
It is important to note that Expedia acknowledges the importance of customer feedback and values the insights it provides. They strive to improve their customer service based on this feedback, as they understand the significance of meeting customer expectations and delivering a satisfactory travel booking experience.
“We value our customers’ feedback and appreciate their input. It helps us identify areas for improvement and enhance our services. We are committed to addressing customer inquiries and concerns promptly and to the best of our ability.” – Expedia Customer Support
While Expedia’s responsiveness rating may vary, it is essential to explore the available avenues for contacting their customer service and escalate any concerns if necessary. By reaching out to Expedia’s customer service hotline, utilizing their email contacts, or engaging with their live chat feature, customers can begin the process of finding a resolution to their inquiries or issues.
Expedia aims to provide satisfactory customer support to ensure a positive travel booking experience for their customers. Although their responsiveness rating may not be the highest, they are dedicated to assisting customers and continually improving their services based on feedback received.
How to Resolve a Problem with Expedia
If you encounter a problem with Expedia, there are several ways to resolve it. Here are some steps you can take to address your issue:
- Contact Expedia’s Customer Service Hotline: If you need immediate assistance, you can call Expedia’s customer service hotline at 1-888-659-0878 (OTA) or 1-877-519-6684 (Live Person). This hotline is available 24/7, and their team of customer service representatives can help you with a wide range of issues, such as finding an itinerary, canceling or changing a booking, disputing a charge, or making a new booking.
- Email Expedia’s Support Team: Another option is to email Expedia’s support team at support@expedia.com. They have a dedicated team that handles customer inquiries and can provide assistance with various travel-related matters. Make sure to include all relevant details and provide a clear explanation of your problem to help them understand your issue better.
- Explore the Expedia Help Center: Expedia has a comprehensive help center on their website, which is a valuable resource for troubleshooting common issues. You can find answers to frequently asked questions, travel guides, and other useful information that may help you resolve your problem independently. Visit their website and navigate to the Help Center section for more guidance.
- Seek Assistance from Executive Contacts: If your issue is not getting resolved through the regular customer service channels, Expedia has executive contacts whom you can reach out to for further assistance. The Vice President of Operations, David McAughan, can be contacted at 1111 Expedia Group Way W, Seattle, WA 98119 or via email at dmcaughan@expedia.com. Additionally, you can contact the Director of Global Escalations, Fiona Jarrold, at 1111 Expedia Group Way W, Seattle, WA 98119 or via email at fjarrold@expedia.com.
Please note that it is recommended to follow the outlined steps for resolving a customer service problem before reaching out to the executive contacts. Oftentimes, customer service representatives are able to address and resolve issues effectively.
“If you encounter any problems with your Expedia bookings, do not hesitate to reach out to their customer service. They have various channels available for assistance, including a customer service hotline, email support, and an extensive help center. By following the recommended steps and seeking help from the right contacts when necessary, you can resolve any issues you may encounter quickly and efficiently.”
Expedia’s Other Brands
Expedia, one of the leading online travel agencies, is not just limited to its main platform. The company owns several other travel-related brands and subsidiaries that offer additional resources and options for travelers. These subsidiaries operate independently but are under the Expedia umbrella, sharing their expertise and services in specific niches of the travel industry.
Here is a list of Expedia’s subsidiaries:
| Brand/Subsidiary | Description |
|---|---|
| Travelocity.com | An online travel agency specializing in vacation packages, hotel bookings, and flights. |
| Hotels.com | A platform dedicated to providing users with a wide range of hotel options and exclusive deals for accommodations worldwide. |
| Egencia | A corporate travel management company that caters to businesses and their travel needs. |
| Hotwire | A platform that offers discounted hotel rooms, flight tickets, and car rentals for last-minute travelers. |
| eLong | A travel agency that focuses on offering Chinese travelers with domestic and international travel services. |
| Trivago | A hotel search platform that compares prices from various booking sites to help users find the best hotel deals. |
| Venere | An online hotel booking platform with a wide selection of accommodations worldwide. |
| CarRentals.com | A website that allows users to compare and book rental cars from various providers. |
| Classic Vacations | A luxury travel company specializing in tailor-made vacations and packages. |
| Expedia CruiseShip Centers | An agency that focuses on cruise travel, offering expert advice and assistance in booking cruises. |
| Orbitz Worldwide | A global online travel company that provides comparative flight and hotel bookings. |
| Expedia Local Expert | A platform that offers curated experiences and activities in various travel destinations. |
If you have specific inquiries or issues related to any of these subsidiaries, it is recommended to reach out to the specific brand for assistance. Each brand operates under its own customer service channels and can provide specialized support corresponding to their area of expertise.
Expedia’s subsidiaries expand the range of options and services available to travelers, ensuring that they can find the best deals and experiences that suit their specific needs. Whether you’re looking for a luxurious vacation, a budget-friendly hotel, or a cruise adventure, Expedia and its subsidiaries have got you covered.
Expedia’s Address and Social Media Contacts
If you’re looking to contact Expedia, you can visit their headquarters located at:
1111 Expedia Group Way W
Seattle, WA 98119
You can also reach Expedia through their website at www.expedia.com. Their website provides detailed information about their travel services and booking options.
To engage with Expedia and stay updated on their latest news and offers, you can follow them on social media platforms like:
By following Expedia on these social media channels, you can potentially get assistance, find useful travel information, and stay connected with the Expedia community.
Stay in the loop with Expedia by following them on social media and explore their website for all your travel needs.
Expedia’s Social Media Contacts
| Platform | Username |
|---|---|
| @expedia | |
| @Expedia | |
| @expedia |
Expedia Executive Contacts
If you need to escalate your issue or seek assistance from higher-level executives at Expedia, there are several key contacts you can reach out to. The Vice President of Operations, David McAughan, can be contacted at 1111 Expedia Group Way W, Seattle, WA 98119 or emailed at dmcaughan@expedia.com. The Director of Global Escalations, Fiona Jarrold, can also be contacted for assistance at 1111 Expedia Group Way W, Seattle, WA 98119 or emailed at fjarrold@expedia.com. The CEO of Expedia, Peter Kern, can be reached at (206) 481-4252 or emailed at pkern@expedia.com.
| Name | Position | Contact Information |
|---|---|---|
| David McAughan | Vice President of Operations | 1111 Expedia Group Way W, Seattle, WA 98119 Email: dmcaughan@expedia.com |
| Fiona Jarrold | Director of Global Escalations | 1111 Expedia Group Way W, Seattle, WA 98119 Email: fjarrold@expedia.com |
| Peter Kern | CEO | Phone: (206) 481-4252 Email: pkern@expedia.com |
If you have a pressing issue that requires the attention of a senior executive at Expedia, you can reach out to these individuals for assistance. Their contact information allows for direct communication and the opportunity to address your concerns at a higher level. Whether it’s a complex travel booking or a customer service matter, contacting these executives can help ensure that your issue is handled promptly and effectively.
Conclusion
When it comes to getting in touch with a person at Expedia, you have multiple options to choose from. Their customer service hotline at 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person) is available 24/7 to assist you with your travel-related inquiries and issues. Alternatively, you can reach out to them through email or use the live chat feature on their website. Expedia’s dedicated support team is always ready to help you.
Additionally, Expedia provides a comprehensive help center on their website where you can find answers to frequently asked questions and useful information. They also offer other customer support resources, ensuring that you can resolve any problems you may encounter during your travel bookings. While their responsiveness rating may vary, following the outlined steps can help address your concerns. If needed, you can escalate your inquiries or issues to executive contacts, such as the Vice President of Operations, David McAughan, or the Director of Global Escalations, Fiona Jarrold.
In conclusion, contacting Expedia and receiving customer support is convenient through their hotline, email contacts, and live chat feature. Their dedicated support team and additional resources like the help center ensure that you can get the assistance you need. Remember to reach out to executive contacts if necessary. Expedia is committed to providing top-notch customer service for a seamless travel experience.
FAQ
How do I speak to a person at Expedia?
To speak to a person at Expedia, you can call their customer service hotline at 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person). They are available 24/7, and the average hold time is 15 minutes.
What is Expedia’s customer service hotline number?
Expedia’s customer service hotline number is 1-888-659-0878 (OTA). This is the best phone number to contact Expedia for assistance with your travel bookings.
What are the customer support options provided by Expedia?
Expedia offers multiple customer support options. You can email their support team at support@expedia.com or visit their contact us page on their website for additional contact information. They also have a live chat feature on their website for real-time assistance with your travel bookings.
How does Expedia approach customer service?
Expedia strives to provide responsive customer service to address customer inquiries and issues. They have a dedicated support team available 24/7, a comprehensive help center on their website, and various contact channels to ensure customers can reach them easily.
What are the phone numbers and emails to contact Expedia?
You can contact Expedia by calling their toll-free number at (877)-593-0689. They also have customer service numbers for calls made from abroad. Additionally, they have specific emails for different purposes, such as accessibility, customer service, responsible disclosure of web vulnerabilities, and investor relations.
What is Expedia’s responsiveness rating?
Expedia’s responsiveness rating may vary. While they do respond to customer feedback and engage with third parties, there have been instances where direct customer feedback is rerouted. It is important to note that their responsiveness rating is not the highest among online travel agencies.
How can I resolve a problem with Expedia?
If you encounter a problem with Expedia, start by using proven methods like reaching out to their customer service hotline or emailing their support team. Expedia also has executive contacts, including a Vice President of Operations and a Director of Global Escalations, whom you can contact for assistance.
What are Expedia’s other brands?
Expedia owns several other travel-related brands and subsidiaries, including Travelocity.com, Hotels.com, Egencia, Hotwire, eLong, Trivago, Venere, CarRentals.com, Classic Vacations, Expedia CruiseShip Centers, Orbitz Worldwide, and Expedia Local Expert. These brands provide additional resources and options for travelers.
What is Expedia’s address and social media contacts?
Expedia’s headquarters is located at 1111 Expedia Group Way W, Seattle, WA 98119. You can reach them through their website at www.expedia.com. Expedia also has a presence on social media platforms like Facebook and Twitter, where you can engage with them and potentially get assistance or find useful information.
How can I contact Expedia’s executives?
If you need to escalate your issue or seek assistance from higher-level executives at Expedia, you can contact the Vice President of Operations, David McAughan, at dmcaughan@expedia.com, or the Director of Global Escalations, Fiona Jarrold, at fjarrold@expedia.com. The CEO of Expedia, Peter Kern, can be reached at (206) 481-4252 or pkern@expedia.com.
What is the conclusion?
Getting in touch with a person at Expedia is possible through their customer service hotline, email contacts, and live chat feature. They have a dedicated support team available 24/7 to assist with various travel-related inquiries and issues. Expedia also offers additional customer support resources, such as a comprehensive help center on their website. While their responsiveness rating may vary, customers can follow steps to resolve problems with Expedia and escalate their concerns to executive contacts if needed.
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