Qantas Airlines is known for its exceptional service and commitment to passenger satisfaction. If you find yourself needing to make changes to your Qantas flights, rest assured that the airline offers a flexible flight change policy that allows passengers to modify their bookings.
Before proceeding, it’s important to check the fare rules associated with your ticket. This will determine if your fare type is eligible for changes and if any fees or charges apply. Different types of flight bookings have different change options, so it’s crucial to familiarize yourself with the specifics.
For most Australian domestic and international bookings made online or through Qantas office in English, passengers have the convenience of changing their date and time. One-way, return, and multi-city bookings can be adjusted online, with the exception of multi-city bookings, which can only be changed once. Additionally, Jetstar bookings and bookings with Qantas’ airline partners are also eligible for changes. However, some bookings, such as those with Classic Flight Rewards or unaccompanied minor bookings, cannot be modified online.
Now that you know the basics of changing Qantas flights, let’s explore the different options available to you.
Key Takeaways:
- Qantas Airlines offers a flexible flight change policy for eligible fare types
- Passengers can change their date and time for Australian domestic and international bookings
- One-way, return, and multi-city bookings can be modified online
- Jetstar bookings and bookings with airline partners are also eligible for changes
- Some bookings, such as Classic Flight Rewards or unaccompanied minor bookings, cannot be changed online
Types of Flight Bookings Eligible for Online Changes
Passengers who have booked Qantas flights have the convenience of changing their travel plans online for certain types of flight bookings. Whether it’s an Australian domestic flight, an international journey, a one-way or return trip, or a Jetstar booking, customers can easily modify their travel dates and times. Multi-city bookings can also be changed online, although changes can only be made once. However, please note that bookings that include airline partners cannot be changed online.
Before proceeding with any changes, it is essential to review the fare rules associated with the booking, as policies regarding changes and any fees or charges may vary. By understanding the fare conditions, passengers can make informed decisions and adjust their itineraries accordingly.
To illustrate the eligibility of different flight bookings for online changes, refer to the table below:
| Booking Type | Eligible for Online Changes |
|---|---|
| Australian Domestic | Yes |
| International | Yes |
| One-Way or Return | Yes |
| Jetstar | Yes |
| Multi-City | Yes (changes can be made once) |
| Bookings with Airline Partners | No (changes cannot be made online) |
With these online change options, Qantas ensures that passengers have the flexibility to make necessary adjustments to their travel plans with ease and convenience.
Options for Changing Flights
Qantas offers several options for changing flights, providing passengers with flexibility and convenience. Whether you prefer to speak to a representative over the phone, visit a local Qantas office, or make changes online through the Manage Booking feature on the Qantas website, it’s easy to modify your travel plans.
If you prefer direct communication, you can call Qantas customer service hotline at 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person) to talk to a person at the airlines. Our dedicated staff will be happy to assist you with any flight changes you wish to make.
For those who prefer digital convenience and self-service options, you can easily make changes to your Qantas air ticket online through the Manage Booking feature on our website. This user-friendly tool allows you to modify your travel date and/or time, cancel your flight for a refund or Flight Credit, or request a Flight Credit for future travel.
It’s important to note that changes may be subject to a service fee and any applicable fare difference. The availability of these options may also depend on the fare type and route of your booking. Therefore, it’s recommended to review the fare rules and terms before proceeding with any changes.
“Our goal is to provide our passengers with a seamless and hassle-free experience when it comes to changing their flights. Whether you prefer speaking to a person or making changes online, we strive to accommodate your needs and ensure your journey with Qantas is as convenient as possible.”
By offering different avenues for flight changes, Qantas aims to cater to the varied preferences of our passengers. So whether you choose to call, visit an office, or make changes online, rest assured that you have options to suit your needs.
Flight Credits for Future Travel
If you’re looking to change your Qantas Airlines flight for future travel, you have the option to request Flight Credits. These Flight Credits can be obtained by canceling your flight booking either online or through a Qantas office. Once you have Flight Credits, they can be utilized to purchase a future flight with Qantas. It’s a convenient way to reschedule your travel plans without losing the value of your original booking.
To use your Flight Credits, you have multiple channels available. You can book a new flight online by visiting the Qantas website and accessing the Manage Booking feature. Alternatively, you can reach out to Qantas customer service and make the necessary arrangements. If you prefer a more personalized experience, you can also visit a Qantas office nearest to you.
It’s important to keep in mind that when utilizing Flight Credits, fare conditions and any applicable fees or charges will still apply. Therefore, it’s advisable to review the terms and conditions associated with the Flight Credits before finalizing your new booking.
| Benefits of Flight Credits: |
|---|
| 1. Retain the value of your original booking. |
| 2. Flexibility to reschedule your travel plans. |
| 3. Convenience of online or offline booking options. |
| 4. Ability to use Flight Credits towards the purchase of a future flight. |
Flight Credits provide peace of mind and a convenient solution for changing your Qantas Airlines flight while still maintaining the value of your original booking. Take advantage of this flexibility and easily reschedule your travel with Qantas.
Qantas Airways Flight Change Policy
Qantas Airways understands that your travel plans may change, which is why they have a flexible flight change policy in place. This policy allows passengers to make changes to their flights, ensuring a smooth and convenient travel experience.
When it comes to changing your Qantas Airways flight, the options available to you may depend on the fare type and route of your booking. Let’s take a closer look at some of the key details:
- Flex Fares: If you’ve booked a Flex Fare, you can make changes to your flight free of charge. This provides you with the flexibility to adjust your travel plans without any additional fees.
- Saver Fares: Most Saver Fares require payment of the fare difference when making changes. While there may be a cost involved, this fare option still offers you the opportunity to modify your booking.
- Sale Fares: Sale Fares typically cannot be changed, as they are offered at a discounted price. Be sure to review the fare rules and restrictions before booking to avoid any unexpected limitations.
If you have an international or trans-Tasman flight ticket, you can change your booking free of charge until a specified date. However, any applicable fare difference must be paid. This allows you to adapt your travel plans while keeping your options open.
Passengers who made their booking through a third-party website or a travel agent should reach out to them directly for detailed information on available options. They will be able to assist you with understanding the specific terms and conditions associated with your booking.
To discuss your flight change or seek further assistance, Qantas Airways provides a customer service hotline. You can call their toll-free number at 1-888-659-0864 (OTA) or 1-877-591-0689 (Live Person). Their dedicated team is ready to address your inquiries and help you navigate through the flight change process.
Changing Flights Due to COVID-19
If your Qantas Airways flight is affected by COVID-19 restrictions, the airline provides options for changing your booking. These options ensure flexibility and peace of mind during these uncertain times.
If Qantas cancels your flight, you will be offered one of the following:
- An alternative flight
- A Flight Credit for future travel
- A refund
If you no longer wish to travel, you have the following choices:
- Cancel the flight
- Request a Flight Credit
- Change the date and/or time of the flight
Note: Passengers who have tested positive for COVID-19 prior to their travel date may be able to change their travel date without incurring a flight change fee, provided they can provide proper evidence. Qantas Airlines understands the need for flexibility in such circumstances.
In addition, Qantas Airlines may offer extension of ticket validity in certain circumstances, such as illness or the death of a co-passenger. This ensures that you have ample time to reschedule your travel plans.
With Qantas Airways, your safety and convenience are a top priority. By providing options for changing flights due to COVID-19, the airline aims to accommodate the needs of its passengers, offering peace of mind and flexibility in uncertain times.
How to Change Your Flight Date and Time
Passengers who need to change their flight date and/or time with Qantas Airlines have several convenient options to choose from. Whether you prefer to handle it over the phone, online, or in person, Qantas provides flexibility.
If you prefer speaking to a person, you can call Qantas Airlines’ customer service hotline at 1-888-659-0878 (US) or 1-877-593-0689 (Live Person) for personalized assistance with your flight changes.
If you want to change your flight online, the easiest and most convenient way is through the “Manage Booking” feature on the Qantas website. Simply log in with your booking details and follow the step-by-step instructions to modify your flight date and/or time.
For those who prefer face-to-face assistance, you can visit a local Qantas ticket office or airport office. Qantas staff will be happy to help you make the necessary changes to your reservation.
It’s important to note that if your ticket was booked through a travel agent or third-party website, you should contact them directly for assistance with changing your flight date and time.
Before making any changes, it’s recommended to check the fare conditions of your ticket. Depending on your fare type, there may be applicable fees or charges for modifying your flight. Being aware of these conditions will help you make an informed decision regarding your travel plans.
Benefits of Changing Your Flight Date and Time
“Changing your flight date and time gives you the flexibility to adapt your travel plans to unforeseen circumstances or personal preferences. Whether it’s because of a schedule conflict, an unexpected event, or simply a change of heart, Qantas Airlines understands that plans can change, and they provide you with the options to accommodate your needs.”
| Options | Availability |
|---|---|
| Phone | Available |
| Online (Manage Booking) | Available |
| Local Ticket Office | Available |
| Airport Office | Available |
| Travel Agent or Third-Party Website | Contact them directly |
Flight Credits for Future Travel
Qantas offers Flight Credits that can be used towards the purchase of a future flight with Qantas Airways. Passengers have the option to request a Flight Credit when canceling their flight booking, either online or through a Qantas office. It’s a convenient way to retain the value of your ticket for future travel.
How to Request a Flight Credit:
- Cancel your flight booking online through the Qantas website by accessing the Manage Booking feature.
- Contact a Qantas office and provide the necessary details of your booking for cancellation and Flight Credit issuance.
Using Your Flight Credit:
Once you have received your Flight Credit, you can utilize it to book a new flight online through the Manage Booking feature or by reaching out to Qantas customer service. It’s essential to be aware of the following:
- Flight Credits have an expiration date, so make sure to use them before they expire.
- Fare conditions and any applicable fees or charges still apply when using a Flight Credit.
Enjoy the flexibility of planning your future travel with Qantas by availing of Flight Credits.
Flight Credit Terms and Conditions
| Flight Credit | Expiration | Usage Restrictions |
|---|---|---|
| AED 800 | 1 year from issuance | Valid for Qantas Airways flights only |
| AED 1200 | 2 years from issuance | Valid for Qantas Airways flights only |
| AED 2000 | 2 years from issuance | Valid for Qantas Airways flights only |
Make sure to keep track of the expiration date of your Flight Credit and start planning your next adventure with Qantas.
Conclusion
Changing flights with Qantas Airlines is a convenient and flexible process that allows passengers to modify their travel plans with ease. By understanding the Qantas Airways flight change policy and considering the fare rules of their booking, passengers can make necessary changes to their flights without hassle. Whether it’s adjusting the travel date and time, canceling for a refund or Flight Credit, or requesting a Flight Credit for future travel, Qantas provides various options to accommodate passengers’ needs.
In order to receive personalized assistance with flight changes, passengers are encouraged to reach out to Qantas customer service. They can do so by calling the dedicated hotline at 1-888-659-0878 (OTA) or 1-877-593-0689 (Live Person) for immediate assistance. Alternatively, passengers can also visit a local Qantas office for face-to-face support and guidance.
With a commitment to passenger satisfaction, Qantas Airlines strives to make flight changes as seamless as possible. By offering reliable customer service and a range of options, Qantas ensures that passengers can adapt their travel plans to suit their needs with minimal inconvenience. Whether it’s a last-minute change or a planned adjustment, Qantas Airlines is dedicated to providing a smooth flight change experience for all passengers.
FAQ
Can I change my flights with Qantas?
Yes, Qantas Airlines offers a flexible flight change policy that allows passengers to make changes to their flights.
What types of flight bookings are eligible for online changes?
One-way, return, multi-city bookings, Jetstar bookings, and bookings with airline partners can be changed online. However, certain bookings such as those with Classic Flight Rewards or unaccompanied minor bookings cannot be changed online.
What options do I have for changing my flights?
Passengers can make changes by phone, through Qantas customer service, or by visiting a local Qantas office. They can also make changes online through the Manage Booking feature on the Qantas website.
Are there flight credits available for future travel?
Yes, Qantas offers Flight Credits for passengers who wish to change their flights for future travel. The Flight Credit can be used towards the purchase of a future flight with Qantas.
What is Qantas Airways’ flight change policy?
Qantas Airways has a flight change policy that allows passengers to make changes to their flights. The policy includes different options depending on the fare type and route.
How can I change my flight due to COVID-19?
If your flight is affected by COVID-19 restrictions, Qantas offers options for changing the booking. If Qantas cancels the flight, passengers will be offered an alternative flight, a Flight Credit for future travel, or a refund.
How can I change my flight date and time?
Passengers can change the date and time of their Qantas flight online for certain types of flight bookings. This includes Australian domestic bookings, international bookings, one-way or return bookings, and Jetstar bookings.
Can I get flight credits for future travel?
Yes, Qantas offers Flight Credits for passengers to use towards the purchase of a future flight. Passengers can request a Flight Credit when canceling a flight booking online or through a Qantas office.
How can I get personalized assistance with flight changes?
It’s recommended to contact Qantas customer service or visit a Qantas office for personalized assistance with flight changes.
